Mortgage loan servicing

Servicing that runs itself. People where it counts.

ReadySetClose services private and agency mortgage loans on LoanServe, our own platform. Software posts payments, manages escrow, sends notices and reports to investors. Our team handles the exceptions and talks to borrowers when they need a person.

Loan ending 4821
Today's activity
Example
  1. Payment received — $2,184.37 by bank transfer
    9:02 AM · Automatic
  2. Split to principal, interest and escrow; posted to the ledger
    9:02 AM · Automatic
  3. Receipt emailed to the borrower
    9:03 AM · Automatic
  4. Hazard insurance renewal found; escrow payment scheduled
    9:15 AM · Automatic
  5. Premium went up 31% — sent to a servicing specialist
    9:15 AM · Needs a person
Handled automatically: 4 Sent to staff: 1

Who we serve

Lenders, funds & note investors Hand us the loans. Keep the relationship. We board your loans, collect and remit payments, run escrow and report to you every month, under your rules for each loan. See servicing for lenders Borrowers Everything about your loan, in one place. Pay, get a payoff quote, see your escrow, update insurance or ask for help. If more than one of your loans is serviced by us, one sign-in covers them all. Go to borrower help

Full servicing, from first payment to lien release

Each function runs on its own and records why it did what it did. A specialist reviews anything outside the rules.

Payments

Bank transfer, card and recurring autopay. Each payment is applied, posted and receipted the moment it clears.

Escrow, taxes & insurance

Tax and insurance bills tracked and paid on time, annual escrow analysis, and shortage or surplus handled by the rules.

Investor reporting & remittance

Loan-level reports and remittances on your schedule, tied to a double-entry ledger you can trace to the cent.

Borrower notices

Statements, receipts and required notices go out on time, every time, by email and mail, with a record of each one.

Default & loss mitigation

Early outreach when a payment is missed, hardship applications and workout options, handled consistently for every borrower.

Payoffs & lien release

Payoff quotes on request, final payment applied, and the lien release recorded and sent when the loan is paid in full.

How the money moves

Every loan has its own bank account

Borrower funds never sit in one pooled account. Each loan we service gets a real account at our partner bank. Money moves between accounts by book transfer, and our books are reconciled to the bank every day.

  • Funds kept separate by loan
    Principal, interest and escrow are always traceable to one loan.
  • Reconciled daily
    The ledger is checked against bank balances every business day.
  • Every dollar on the ledger
    No balance changes without a double-entry record behind it.

Agency and private loans, serviced the same way

Agency loans follow each investor's servicing guide. Private and non-bank loans follow the terms you set. Your borrowers see one experience either way.

  • Fannie Mae
  • Freddie Mac
  • Ginnie Mae
  • USDA
  • Private & non-bank
  • Business-purpose
  • Seller-financed

Moving a portfolio, or boarding new loans?

Tell us about your loans. We'll walk you through boarding and send pricing.

Talk to our team